Documentation
AI Agent

AI E-commerce

AI agent for online stores: handles inquiries 24/7, recommends products, checks stock and creates orders, integrated with your e-commerce and CRM.

Overview

The AuroraSDR AI E-commerce agent acts as the first point of contact with your customers on channels such as WhatsApp or web. It answers questions about products, payment methods and shipping, routes hot leads to your team, and keeps every interaction logged in your CRM with source, SKU and estimated value.

Features

  • 1

    Inquiries and orders 24/7

    The AI answers product, payment and shipping questions and routes hot leads to your team so no opportunity is missed.

  • 2

    Synced stock and catalogs

    Real-time availability and variant data for accurate answers on sizes, colors and availability.

  • 3

    Orders and carts

    Create and recover carts, track payment, dispatch and delivery status to support the customer through the funnel.

  • 4

    Data to CRM

    Every interaction is saved with source, SKU, ticket and estimated value to prioritize opportunities and close more sales.

Integrations

The agent connects to the e-commerce platforms you already use:

Aurora connected to your e-commerce

  • Tienda Nube
  • Shopify
  • WooCommerce

Use cases

Ideal for:

  • Online stores that want to handle inquiries and orders outside business hours.
  • Teams looking to reduce operational load and prioritize hot leads.
  • Brands selling via WhatsApp that need synced stock and orders.
  • Businesses that want all conversations and data in the CRM.

Contact

To implement this agent or request a demo, email us at comercial@aurorasdr.ai